What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our services.
1. How We Use Cookies
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our platform to improve our services
- Analyze traffic and usage patterns
- Protect against fraud and enhance security
- Deliver personalized content and features
2. Types of Cookies We Use
2.1 Essential Cookies
Necessary for the website to function. Includes authentication, security, and load balancing cookies.
2.2 Functional Cookies
Enable enhanced functionality such as language, region, and display preferences.
2.3 Analytics Cookies
Help us understand how visitors interact with our website, including usage analytics and performance monitoring.
2.4 Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness.
3. Third-Party Cookies
- Supabase: Authentication and database services
- Stripe: Payment processing and billing
- Google Analytics: Website analytics and performance tracking
- Support Tools: Customer support and chat services
4. Cookie Duration
Cookies may be session cookies (expire when you close your browser) or persistent cookies (remain until deleted or expired).
5. Managing Your Cookie Preferences
Most browsers allow you to control cookies through settings. Blocking cookies may impact your experience and prevent certain features from working.
6. Do Not Track Signals
We do not currently respond to Do Not Track signals, but we respect your privacy choices through other methods described in this policy.
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
8. More Information
For more information, review our Privacy Policy or contact privacy@helpgenie.com.