Westinghouse

Westinghouse iGen4500

Answers and step-by-step fixes from the official Westinghouse manual.

Which light is on?

• Low Oil LED: Oil level is too low. The oil in the crankcase has dropped below the safe level, so the engine has shut itself off to protect it.
• Overload LED (red): Generator is overloaded. The inverter has switched off all AC output because of an overload or a short circuit in a connected appliance. The engine keeps running.
• Output Ready LED (green): Generator is producing power normally. This light comes on when the generator is running correctly and sending power to the outlets.
• Battery Indicator: Unit is powered on. This light stays on the whole time the generator's battery switch is in the ON position.
• Start indicator flashing green: Remote key fob is in pairing mode. The generator is waiting to pair with a remote start key fob.

Common problems

The generator won't start

1. Is the battery switch ON? Turn the battery switch to the ON position.
2. Is there fuel in the tank? Refuel the generator with fresh gasoline.
3. Could the fuel be old or bad? Drain the fuel tank and refill with fresh gasoline, especially if the generator sat stored with old fuel in it.
4. Is the air filter dirty? A clogged air filter can keep the engine from starting. Clean it before trying again.

The engine starts, then shuts off

1. Is the generator out of fuel? Refuel the generator.
2. Is the oil level correct? Check the engine oil level and top it up if it is low.
3. Is the air filter dirty? Clean the air filter.
4. Is the fuel contaminated? Drain the fuel tank and refill with fresh gasoline.

There's no power at the outlets

1. Is the OVERLOAD light on and OUTPUT READY off? This means the generator shut off AC output to protect itself. Reset it before reconnecting loads.
2. Have the AC circuit breakers tripped? Check what is plugged in, then reset the tripped breaker(s).
3. Is the connected tool or appliance faulty? Replace or repair the tool or appliance, then stop and restart the engine.
4. Could the generator itself be faulty? If nothing above fixes it, contact Westinghouse customer service.

The engine lacks power or runs rough under load

1. Is the air filter restricted? Clean or replace the air filter.
2. Is the generator overloaded? Unplug some devices to reduce the load.
3. Is a connected tool or appliance faulty? Replace or repair the tool or appliance, then stop and restart the engine.
4. Could the fuel be bad or old? Drain the tank and refuel with fresh gasoline, especially after long storage.

Step-by-step guides

Change the engine oil

1. Place the generator on a level surface and let the engine cool for several minutes.
2. Remove the engine service cover.
3. Disconnect the spark plug wire and place it where it cannot touch the spark plug.
4. Remove the oil access cover, then remove and wipe the dipstick clean.
5. Remove the rubber plug under the oil drain bolt and place a container under the drain hole.
6. Using a 10mm wrench, remove the oil drain bolt and let the oil drain out.
7. Install the oil drain bolt and tighten it securely, then replace the rubber plug.
8. Slowly pour in fresh oil, stopping often to check the level.
9. Replace the dipstick, reconnect the spark plug wire, and install the engine service cover.

Clean the air filter

1. Place the generator on a level surface and let the engine cool for several minutes.
2. Remove the engine service cover.
3. Turn the knobs on the air cleaner cover to unlocked and tip the cover down to remove it.
4. Remove the foam filter and wash it in warm water with household detergent soap, squeezing it slowly.
5. Rinse the filter in fresh water with a slow squeezing action, then let it dry fully.
6. Dip the dry foam filter in clean engine oil, then squeeze out all excess oil.
7. Install the filter in the housing and lock the air cleaner cover back in place.
8. Install the engine service cover.

Reset an overload

1. Turn off and unplug all connected electrical loads.
2. Push the RESET button on the control panel until OVERLOAD goes off and OUTPUT READY lights up.
3. Reset any AC circuit breakers that are off.
4. Check that your running and surge loads do not exceed the generator's capacity.
5. Reconnect loads one at a time, letting the generator stabilize after each one.