Opening the fixes from the manual…
This is taking longer than usual
Check your connection, then try again. The fixes from the manual are below in the meantime.
Try againFisher & Paykel
Fisher & Paykel HC90DCXB4
Answers and step-by-step fixes from the official Fisher & Paykel manual.
Which light or button is flashing?
- Filter cleaning icon lit: Filters need cleaning. The filter cleaning light comes on to remind you the aluminium filters need a clean.
- Wi-Fi button flashing white: Rangehood is trying to reconnect to Wi-Fi. The rangehood lost its Wi-Fi connection and is trying to reconnect on its own.
- Link button flashing white: Rangehood is trying to reconnect to the cooktop. The rangehood lost its link to the cooktop and is trying to reconnect automatically.
Common problems
Airflow is lower than expected
- Is the ducting blocked? Check the ducting and the outside vent for kinks or blockages.
- Is the external motor blocked? Check that the external motor is clear of debris.
- Was the correct ducting used? Check that the correct ducting has been used as per the installation guide.
- Is the ducting route very long? Check the ducting route is as short as possible.
The rangehood is loud
- Is the external motor installed in the wrong place? The external motor should be installed as per the installation guide.
- Was incorrect ducting used in the installation? Check that the ducting is installed as per the installation guide.
- Is the ducting installed incorrectly? Check the ducting has no loose sections, kinks or vibrations.
Condensation is forming on the rangehood
- Are you cooking on an induction cooktop? Induction cooktops increase condensation. Use a lower rangehood and cooktop speed, and refer to the cooking considerations section.
- Is the room hot, humid or poorly ventilated? High ambient temperature, humidity or low natural ventilation in the room can cause condensation.
- Is the rangehood installed at the right height? The height of the rangehood installation can affect how much condensation forms.
Step-by-step guides
Clean the aluminium filters
- Disconnect the rangehood from the power source.
- Pull the catch and tilt the filter down until it is vertical.
- Lift the filter up to disengage it from the supports.
- Wash the filter in hot soapy water or in a dishwasher.
- Rinse and dry the filter.
- Hook the filter onto the slots at the rear of the rangehood.
- Lift the filter until the clips fully engage.
Replace the carbon filters
- Disconnect the rangehood from the power source.
- Remove the aluminium filters before removing the carbon filters.
- Place a new carbon filter on each side of the motor inlet.
- Turn each filter until it clips into place, then refit the aluminium filters.
Connect the rangehood to Wi-Fi
- Make sure your home Wi-Fi network is turned on.
- Download the app.
- Register and create an account.
- Add your appliance and set up the Wi-Fi connection in the app.
- Press the Wi-Fi button on the rangehood until it starts to flash.
- Follow the app instructions to finish connecting.