Fisher & Paykel

Fisher & Paykel DishDrawer Series 7 DD60DCX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display show?

• A1: Water supply fault. The machine has not detected water coming in.
• A3: Drawer cannot drain. The drain hose or its connection may be blocked or kinked.
• A6: Spray arm problem or low water pressure. The spray arm has loosened or come off, or water pressure is too low.
• A7: Too much foam detected. An auto recovery program runs to clear excess foam from the drawer.
• A09: Sanitize cycle did not reach temperature. The sanitize wash did not get hot enough to sanitize the dishes.
• F codes: An F fault code is flashing. F codes can usually be cleared by turning the machine off and back on.
• Salt indicator red: Salt reservoir is low. The water softener needs more dishwasher salt.
• Rinse aid indicator red: Rinse aid is low. The rinse aid dispenser needs refilling.

Common problems

My dishes aren't coming out clean

1. Did you choose the right wash program for the load? Pick a program that matches how dirty the dishes are.
2. Is the spray arm blocked? Make sure nothing is in the way of the spray arm and it can turn freely.
3. Is the drawer loaded correctly? Check that items are placed so water from the spray arm can reach them.
4. Are the filters clean? A blocked filter plate or drain filter will reduce wash quality.

The dishwasher won't start

1. Is the power supply connected? Make sure the dishwasher is plugged in and powered.
2. Is the drawer closed properly? The drawer needs to be firmly shut to start a wash.
3. Is Keylock or Childlock turned on? These lock the controls so the machine cannot start.

Water is leaking from the dishwasher

1. Is the drain hose disconnected from the waste pipe? Reconnect the drain hose to the waste pipe.
2. Is the water inlet hose connected correctly? Make sure the inlet hose is connected securely.
3. Is the rinse aid dispenser plug closed properly? Close the plug tight with the hand grip pointing vertical.
4. Could the leak be from somewhere else? Turn off the water and power supplies and call for service.

The drawer won't open

1. Is Childlock turned on? Childlock locks the selected drawer closed until turned off.
2. Has the closed drawer auto lock activated? Press any button and open the drawer within 30 seconds.
3. Is a wash still running? Wait for the tones before opening the drawer during a wash.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Lift out the base rack from the rear for access
2. Twist the drain filter counter-clockwise and lift it out
3. Separate the mesh from the holder by pinching one side
4. Clean the drain filter under hot soapy water and rinse
5. Lift the filter plate up and out
6. Clean the filter plate under hot soapy water and rinse
7. Lift the spray arm off the impeller, shake and rinse it
8. Push the filter plate back in, keeping the recess clear
9. Refit the spray arm onto the impeller
10. Click the drain filter mesh back onto the holder and refit it

Refill the rinse aid

1. Turn the rinse aid plug anticlockwise and remove it
2. Pour rinse aid into the opening without spilling into the drawer
3. Wipe up any spills right away
4. Refit the plug, turning it clockwise until secure

Refill the salt reservoir

1. Turn the salt reservoir cap anticlockwise and remove it
2. Pour the salt carefully into the reservoir
3. Refit the cap, turning it clockwise until secure
4. Run a RINSE cycle if you are not washing dishes right away