Fisher & Paykel

Fisher & Paykel DD60SAX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display say?

• F: A fault has stopped the wash. The machine beeps continuously and an F code flashes. You can often clear it by turning the machine off and back on.
• A1: Water supply fault. The machine cannot get enough water. Check the tap is on, then clear and resume the wash.
• A3: Drawer cannot drain. The drain hose or pipe connection may be blocked or kinked.
• A6: Spray arm or water pressure problem. The spray arm has come loose or water pressure is too low.
• A7: Too much foam detected. The machine has gone into an auto recovery program because of excess foam, usually from the wrong detergent.
• Lock symbol lit (keylock): Keylock is on. All buttons on that drawer's control panel are disabled.
• Lock symbol lit (childlock): Childlock is on. All buttons are disabled and the drawer is locked closed.
• Salt indicator red: Water softener salt is low. The salt reservoir needs filling for the water softener to keep working.
• Rinse aid indicator bright red: Rinse aid is low. There is not enough rinse aid left for a good drying and finish result.

Common problems

Dishes come out dirty

1. Did you pick the right wash program for the load? Choose a stronger program for heavily soiled items.
2. Is the spray arm blocked or not turning? Make sure nothing is in its path and it is mounted correctly.
3. Is the drawer loaded correctly? Check items are placed so water can reach all surfaces.
4. Are the filter plate and drain filter clean and fitted right? A blocked or wrongly fitted filter stops water reaching the dishes.

Water is leaking

1. Is the drain hose disconnected from the waste pipe? Reconnect it securely.
2. Is the water inlet hose connected properly? Make sure it is fitted securely.
3. Is the rinse aid dispenser plug closed properly? An open plug can cause leaking or foaming.
4. Is the leak coming from somewhere else? Turn off the water and power supply and call for service.

The drawer will not open

1. Is Childlock turned on? Turn Childlock off to unlock the drawer.
2. Has the closed drawer auto lock kicked in? Press any button and open the drawer within 30 seconds.

The dishwasher will not start

1. Is the power supply connected? Check the appliance is plugged in and powered.
2. Is the drawer closed properly? Push the drawer firmly shut.
3. Is Keylock or Childlock turned on? Turn off whichever lock is active.

Step-by-step guides

Clean the drain filter, spray arm and filter plate

1. Remove the base rack for access, or remove the cutlery tray and fixed tine rack
2. Twist the drain filter counter-clockwise and lift it out
3. Separate the mesh from the holder and clean both under hot soapy water
4. Click the mesh back onto the holder, lining up the arrows
5. Push the drain filter back into the tub and rotate clockwise until the arrows align
6. Lift the filter plate out and clean it under hot soapy water
7. Lift the spray arm off the impeller, shake it out and rinse it under running water
8. Refit the spray arm onto the impeller

Reset the dishwasher after an F fault code

1. Press power once to stop the beeping
2. Press power again to turn the machine off
3. Wait a few seconds
4. Press power again to turn the machine back on

Refill the rinse aid

1. Turn the plug anticlockwise and remove it
2. Pour rinse aid into the opening
3. Wipe up any spills immediately
4. Refit the plug, turning it clockwise until secure