Fisher & Paykel

Fisher & Paykel DD60DDFX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

Which indicator pattern is flashing?

• SANITIZE indicator flashing: Sanitize cycle did not reach temperature. The wash finished but the dishes were not sanitized because the water did not reach the needed temperature.
• Rinse aid indicator glows or flashes bright red: Rinse aid is low. There is not enough rinse aid left for the wash.
• Salt indicator red: Water softener salt is low. The salt reservoir needs to be topped up for the water softener to work properly.
• Wash program + lock + one or more modifiers flashing (F fault): A fault has occurred on the drawer. The machine beeps continuously and lights flash to show something has gone wrong.
• A1: Water supply fault. The dishwasher cannot get water.
• A3: Drawer cannot drain. Water is not draining away from the drawer.
• A6: Spray arm or water pressure problem. The spray arm has come loose or water pressure is too low, sometimes combined with too much foam.
• A7: Too much foam detected. The dishwasher has found excess foam and is running an automatic recovery program.
• A09: Sanitize temperature not reached. The sanitize cycle did not get the water hot enough to sanitize the dishes.

Common problems

Dishes are coming out dirty

1. Is this the right wash program for the load? Choose the wash program that matches how soiled the dishes are.
2. Can the spray arm turn freely? Check nothing is blocking the spray arm, and that it is mounted correctly.
3. Is the drawer loaded correctly? Incorrect loading can stop water reaching the dishes.
4. Are the filter plate and drain filter clean and in place? A blocked or badly fitted filter reduces wash performance.

Water is leaking from the dishwasher

1. Is the drain hose connected to the waste pipe? A disconnected drain hose will let water leak out.
2. Is the water inlet hose connected securely? Check the inlet hose connection is tight.
3. Is the rinse aid dispenser plug closed properly? A loose plug can let liquid escape.
4. Is the leak coming from somewhere else? If none of the above explain it, switch off the water and power and call for service.

The drawer will not open

1. Is CHILDLOCK turned on? CHILDLOCK locks the drawer closed until it is switched off.
2. Did the auto lock engage after closing? Press any button and open the drawer within 30 seconds of it locking.
3. Did you wait for the tones before trying to open it mid-wash? Opening the drawer during a wash without the right tones first can jam the lock.

The dishwasher will not start

1. Is the power supply connected? Check the appliance is plugged in and powered.
2. Is the drawer closed firmly? The wash will not begin unless the drawer is fully shut.
3. Is KEYLOCK or CHILDLOCK turned on? These lock features stop the controls from working until turned off.
4. Did you close the drawer within 7 seconds of pressing Start? If too much time passes between pressing Start and closing the drawer, the wash will not begin.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Disconnect the dishwasher from the power supply and let it cool
2. Remove the base rack for easier access
3. Twist the drain filter counter-clockwise and lift it out
4. Separate the mesh from its holder by pinching one side
5. Wash the filter parts in hot soapy water and rinse
6. Lift out the filter plate and clean it the same way
7. Lift off the spray arm and rinse it under running water
8. Refit everything, aligning the arrows, and check the spray arm spins freely

Refill the rinse aid dispenser

1. Turn the plug anticlockwise and remove it
2. Pour rinse aid into the opening without spilling into the drawer
3. Wipe up any spills right away
4. Refit the plug, turning it clockwise until secure
5. Make sure the hand grip sits vertical when closed

Reset the dishwasher after an F fault

1. Press Start/Pause to stop the beeping, then press again to turn the dishwasher off
2. Wait a few seconds
3. Press Start/Pause again to turn the dishwasher back on