Fisher & Paykel

Fisher & Paykel DD60DDFB9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What is flashing or beeping?

• Wash program + lock + one or more modifiers: A fault has occurred on this drawer. The control panel beeps continuously and lights flash to show a fault.
• RINSE + all modifiers: A1 Water supply fault. The dishwasher cannot get water.
• DELICATE, RINSE + all modifiers: A3 Drawer cannot drain. The drain hose or pipe connection may be blocked or kinked.
• FAST, DELICATE + all modifiers: A6 Spray arm or water pressure fault. The spray arm has come loose, or water pressure is too low, or there is excess foaming.
• FAST, DELICATE + RINSE + all modifiers: A7 Auto recovery from excess foam. The dishwasher has detected too much foam and is running an automatic recovery program.
• Current wash program + SANITIZE: A09 Sanitize temperature not reached. The sanitize cycle did not reach the temperature needed to sanitize the dishes.
• SANITIZE indicator flashing when drawer is opened: Sanitization was not successful. An alert sounds and the SANITIZE light flashes if the sanitizing conditions were not met.
• Flashing wash modifier indicators: A fault has occurred. This is the general sign that a fault code is active.
• Intermittent beeping: The dishwasher is paused. The wash has been paused and is waiting to be resumed.

Common problems

Dishes aren't coming out clean

1. Is this the right wash program for the load? Choose the program that matches how soiled the dishes are.
2. Can the spray arm turn freely? Make sure nothing is blocking its path and it is mounted correctly.
3. Is the drawer loaded correctly? Check how items are placed so water can reach them.
4. Are the filter plate and drain filter clean and fitted? A blocked or wrongly fitted filter reduces wash performance.

Water is leaking from the dishwasher

1. Is the drain hose connected to the waste pipe? A disconnected drain hose will let water out.
2. Is the water inlet hose connected securely? Check the inlet hose connection.
3. Is the rinse aid dispenser plug closed properly? An open plug can let rinse aid leak and cause foaming.
4. Is the leak coming from somewhere else? Turn off the power and water supply and call for service.

The dishwasher won't start

1. Is the power supply connected? Check the plug and power connection.
2. Is the drawer closed properly? The drawer must be firmly shut to start.
3. Is KEYLOCK or CHILDLOCK turned on? These lock the controls so the wash cannot start.
4. Did you close the drawer within 7 seconds of pressing Start? If too much time passes, the cycle will not begin.

The drawer won't open

1. Is CHILDLOCK on? CHILDLOCK locks the drawer closed.
2. Has the closed drawer auto lock engaged? Press any button and open the drawer within 30 seconds.
3. Has a fault occurred? Flashing wash modifier indicators mean a fault code is active.
4. Is the dishwasher simply paused? Open the drawer, press Start/Pause, then close it to resume.

Step-by-step guides

Clean the drain filter, spray arm and filter plate

1. Remove the base rack by lifting it from the rear for access
2. Twist the drain filter counter-clockwise and lift it out
3. Separate the holder and mesh by pinching one side and pulling
4. Clean the drain filter under hot soapy water and rinse
5. Lift the drain filter plate up and out, then clean it
6. Lift the spray arm off the impeller and shake, rinse and wipe it
7. Click the drain filter mesh back onto the holder, lining up the arrows
8. Push the drain filter back into the tub and rotate to line up the arrows
9. Refit the spray arm onto the impeller

Refill the rinse aid

1. Turn the plug anticlockwise and remove it
2. Pour rinse aid into the opening
3. Wipe up any spills right away
4. Refit the plug, turning it clockwise until secure

Clear a fault code

1. Press Start/Pause once to stop the beeping, then press again to turn the dishwasher off
2. Wait a few seconds
3. Press Start/Pause again to turn the dishwasher back on
4. If the fault returns, note down the fault code and contact Customer Care