Fisher & Paykel

Fisher & Paykel DD60D2NB9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display show?

• F##: A fault has happened. The dishwasher beeps continuously and an F code flashes in the display. You can usually clear it by resetting the machine.
• A1: Water supply fault. The dishwasher cannot get water. Check the supply is turned on.
• A3: Drawer cannot drain. The drain hose or the connection to the drain pipe may be blocked or kinked.
• A6: Spray arm has come loose. The spray arm has loosened or come off its mounting.
• A7: Too much foam detected. The dishwasher has started an auto recovery program because it found excess foam in the drawer.
• A09: Sanitize did not reach temperature. The sanitize cycle did not get hot enough to sanitize the dishes.
• Rinse aid indicator glowing or flashing bright red: Rinse aid is low. There is not enough rinse aid left for the wash.
• Salt indicator red: Water softener salt is low. The salt reservoir needs to be filled.

Common problems

Dishes aren't coming out clean

1. Is the spray arm blocked or unable to turn? Make sure nothing is in the way and the spray arm is mounted correctly so it can rotate freely.
2. Was the drawer loaded correctly? Check the loading suggestions so items don't block the spray arm or stop water reaching all the dishes.
3. Is the filter plate or drain filter blocked? Remove and clean the filter plate and drain filter if they are blocked with food.
4. Is detergent in the right compartment? Detergent must go in the large compartment of the dispenser, not elsewhere.

Water is leaking or pooling

1. Is the drain hose disconnected from the waste pipe? Reconnect the drain hose securely to the waste pipe.
2. Is the water inlet hose connected properly? Check the inlet hose is securely connected.
3. Is the rinse aid dispenser plug closed properly? Make sure the plug is closed tight with the hand grip in a vertical position.
4. Could it be a different leak? Turn off the water and power supply and call Customer Care or your Authorised Service Centre.

The dishwasher won't start or the drawer won't open

1. Is CHILDLOCK turned on? Turn CHILDLOCK off so the drawer unlocks.
2. Did the closed drawer auto lock kick in? Press any button and open the drawer within 30 seconds.
3. Is the power connected and the drawer firmly closed? Connect the power supply and make sure the drawer is pushed firmly shut.

There's too much foam in the drawer

1. Are you using the right kind of detergent? Only use detergent recommended for a dishwasher, not liquid, laundry or hand washing soap.
2. Was egg left on the plates? Rinse off excess egg before loading it into the drawer.
3. Is the rinse aid setting too high? Lower the rinse aid setting in Preferences.
4. Is the rinse aid dispenser plug closed properly? Make sure the plug is closed tight with the hand grip in a vertical position.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Remove the base rack (or lift the trap door) to reach the filter and filter plate.
2. Twist the drain filter counter-clockwise and lift it out.
3. Separate the mesh from the holder by pinching one side only.
4. Clean the filter parts under hot soapy water and rinse thoroughly.
5. Click the mesh back onto the holder, lining up the arrows.
6. Lift out the filter plate and clean it the same way.
7. Lift the spray arm off the impeller, shake it out and rinse it.
8. Push the filter plate back in, then refit the spray arm and drain filter.

Reset after an F fault code

1. Press power once to stop the beeping, then press again to turn the dishwasher off.
2. Wait a few seconds.
3. Press power again to turn the dishwasher back on.
4. If the fault still shows, note any extra codes, then switch off the power and water supply and contact Customer Care.

Refill the rinse aid

1. Turn the plug anticlockwise and remove it.
2. Pour rinse aid into the opening without spilling it into the drawer.
3. Refit the plug, turning it clockwise until secure.