Fisher & Paykel

Fisher & Paykel DD60D2HNX9

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What fault code or light is showing?

• A1: Water supply fault. The machine detected a problem with the incoming water supply during the wash.
• A3: Drawer cannot drain. The drain hose or its connection may be blocked or kinked.
• A6: Spray arm problem (or low water pressure). The spray arm has loosened or come off, or water pressure may be too low.
• A7: Too much foam detected. The dishwasher has started an auto recovery program because of excess foam in the drawer.
• A09: Sanitize temperature not reached. The sanitize cycle did not reach the temperature needed to sanitize the dishes.
• F: F fault code. The machine will beep continuously and show an F code when a fault has occurred.
• 0: Sanitize cycle successful. The display shows 0 and the sanitize light stays lit when sanitizing has worked.
• Salt indicator red: Salt reservoir needs filling. A red salt indicator means the water softener salt is low.
• Rinse aid indicator red: Rinse aid is low. A bright red rinse aid indicator means it is time to refill.

Common problems

Dishes aren't coming out clean

1. Is this the right wash program for how dirty the dishes are? Pick the program that matches the soil level of the load.
2. Can the spray arm turn freely? Check nothing is blocking it and that it's fitted correctly.
3. Are the filter plate and drain filter clean and fitted right? A blocked or badly fitted filter will reduce wash performance.
4. Did you scrape food off the dishes first? Leftover food on dishware can stop items coming out clean.

Water is leaking from the dishwasher

1. Is the drain hose connected to the waste pipe? Reconnect it if it has come loose.
2. Is the water inlet hose connected correctly? Make sure it is fitted securely.
3. Is the rinse aid dispenser plug closed properly? The hand grip should sit upright and the plug should feel tight.
4. Is the leak coming from somewhere else? Turn off the power and water supply and call for service.

The drawer won't open

1. Is CHILDLOCK turned on? Turn CHILDLOCK off to unlock the drawer.
2. Did the closed-drawer auto lock kick in? Press any button and open the drawer within 30 seconds.
3. Has the wash cycle actually finished? It may still be in a quiet phase needed for best performance. No action is needed, it will become audible again soon.

The dishwasher won't start

1. Is the power supply connected? Connect the power supply if it isn't plugged in.
2. Is the drawer closed properly? Make sure the drawer is firmly closed.
3. Is KEYLOCK or CHILDLOCK turned on? Turn the lock feature off before starting a wash.
4. Is the dishwasher stuck in Demo mode? If so, contact Customer Care.

Step-by-step guides

Clean the drain filter, filter plate and spray arm

1. Twist the drain filter counter-clockwise and lift it out.
2. Separate the holder and mesh by pinching one side of the mesh and pulling.
3. Clean the filter under hot soapy water and rinse thoroughly.
4. Click the mesh back onto the holder, lining up the arrows.
5. Push the drain filter back into the tub and rotate clockwise to line up the arrows.
6. Lift the drain filter plate up and out.
7. Push the filter plate back onto the tub, making sure there are no particles in the recess.
8. Lift the spray arm off the impeller.
9. Shake the spray arm to dislodge particles, rinse under running water and wipe with a damp cloth.
10. Place the spray arm back onto the impeller.

Refill the rinse aid

1. Turn the plug anticlockwise and remove it.
2. Pour rinse aid into the opening, taking care not to spill any on the drawer or aluminium handles.
3. Wipe up any spills immediately.
4. Refit the plug, turning clockwise until secure.
5. Make sure the hand grip is upright and the plug is closed tight.

Refill the salt reservoir

1. Turn the cap anticlockwise and remove it.
2. Pour the salt into the salt container and carefully pour it into the reservoir.
3. Refit the cap, turning clockwise until secure.
4. If you aren't washing dishes right away, run a RINSE cycle to clear salt water or spilt granules.