Fisher & Paykel

Fisher & Paykel EB60

Answers and step-by-step fixes from the official Fisher & Paykel manual.

What does the display say?

• FILL TANK WITH FRESH WATER: Water tank is low. There is not enough water in the tank to make your drink.
• INSERT WATER TANK: Tank is not seated properly. The appliance cannot sense the water tank is in place.
• EMPTY GROUNDS CONTAINER: Grounds container is full. The machine will not work again until the grounds container is emptied.
• INSERT GROUNDS CONTAINER AND DRIP TRAY: Grounds container not put back. After cleaning, the grounds container was not reinserted.
• ADD PRE-GROUND COFFEE, COFFEE MAX. 1 MEASURE: Pre-ground coffee function selected with no coffee added. You chose pre-ground coffee but did not put any in the funnel, or the funnel is blocked.
• ADD COFFEE, COFFEE MAX. 1 MEASURE: Long coffee needs pre-ground coffee added. A long coffee using pre-ground coffee has been requested and needs a measure added partway through.
• FILL BEANS CONTAINER: Out of coffee beans. The bean container is empty.
• GROUND TOO FINE. ADJUST MILL 1 CLICK WHILE IN OPERATION: Grind is too fine. Coffee is too fine so it delivers too slowly or not at all.
• SELECT A MILDER TASTE OR REDUCE PRE-GROUND COFFEE QUANTITY: Too much coffee used. Too much pre-ground coffee was added for the strength chosen.
• INSERT WATER SPOUT: Hot water spout missing. The hot water/steam wand is not fitted or not fitted correctly.
• INSERT MILK CONTAINER: Milk container missing. The milk container is not attached correctly.
• INSERT INFUSER ASSEMBLY: Infuser not back in place. The infuser was not replaced after cleaning.
• WATER CIRCUIT EMPTY PRESS OK TO START FILLING PROCESS: Water circuit needs filling. The internal circuit has no water and needs to be filled before use.
• TURN DIAL TO <CLEAN> POSITION TO START CLEANING: Milk tubes need cleaning. Milk was delivered recently and the tubes inside the milk container need cleaning now.
• TURN THE MILK FROTH ADJUSTMENT DIAL TO MILK POSITION: Dial still set to clean. The milk container was inserted with the dial left on CLEAN.
• DESCALING NEEDED PRESS OK TO START (~45min): Machine needs descaling. Mineral build up means the machine must be descaled before continuing.
• REPLACE WATER FILTER PRESS OK TO START: Water filter exhausted. The water softener filter has reached the end of its life.
• GENERAL ALARM: REFER TO USER MANUAL: General alarm. The inside of the machine is very dirty and needs a full clean.
• CLEANING UNDERWAY PLEASE WAIT: Automatic cleaning in progress. The machine found impurities in its internal circuits and is cleaning itself.
• APPLIANCE TOO HOT: Machine has overheated. Using the machine continuously for a long time has made it too hot.

Common problems

My coffee isn't hot enough

1. Did you warm the cups first? Cold cups cool the coffee down. Rinse the cups with hot water before pouring.
2. Has it been a few minutes since your last coffee? The infuser cools down after two to three minutes. Run the rinse function to heat it before making coffee.
3. Is the coffee temperature set too low? Raise the temperature setting in the menu.

My coffee is weak, watery, or only comes out a drop at a time

1. Is the coffee weak or not creamy enough? The grind is too coarse. Turn the grinding dial one click anticlockwise toward 1 while the mill is running, one click at a time.
2. Is the coffee delivered too slowly or a drop at a time? The grind is too fine. Turn the grinding dial one click clockwise toward 7 while the mill is running, one click at a time.
3. Is nothing coming out of one or both spouts? The coffee spouts are blocked. Clean them with a toothpick.

My machine won't turn on

1. Is it plugged into the wall socket? Plug the machine into the mains socket.
2. Is the main switch on? Press the main switch on the side of the machine.

Milk won't come out or has little or poor froth

1. Is the milk container lid clean? A dirty lid stops milk flowing properly. Clean the milk container lid.
2. Is the milk cold enough? Use light or skimmed milk at fridge temperature, about 5°C.
3. Is the froth dial set correctly? Check and adjust the froth dial to the setting for your drink.
4. Is the hot water/steam connection nozzle clean? A dirty nozzle gives poor froth. Clean the connection nozzle.

Step-by-step guides

Descale the machine

1. Remove the water tank and take out the water softener filter if fitted, then empty the tank
2. Pour descaler into the tank up to level A, then add water up to level B
3. Empty and replace the drip tray and grounds container
4. Place a 2L container under the spouts and press OK to start
5. Let the descaling cycle run undisturbed
6. Empty the collection container, rinse the tank and refill with fresh water to MAX
7. Put the container back under the spouts and press OK to rinse
8. Empty the drip tray at the end of rinsing
9. Empty the rinse container, fill the tank with fresh water to MAX and fit it back in

Clean the infuser

1. Make sure the machine is turned off correctly
2. Open the service door
3. Remove the drip tray and waste coffee container
4. Press both coloured release buttons and pull the infuser out
5. Soak the infuser in water, then rinse it
6. Slide the infuser back onto its support and push until it clicks into place
7. Replace the drip tray and waste coffee container, then close the service door

Clean the milk container

1. Lift off the lid
2. Pull the milk container out of the thermal casing by its side grips
3. Remove the milk spout and intake tube
4. Turn the froth dial to INSERT and pull it off
5. Wash all the frother parts with hot water and dishwashing liquid
6. Rinse the dial seat and the frother connector hole
7. Fit the dial, spout and intake tube back on, then refit the container and lid